Privacy Policy

Last Updated: September 1, 2026

Welcome to Varexon. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or communicate with us.

By using the Varexon website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, create an account, or place an order, we may collect information including:

Full name
Mobile phone number
Email address
Delivery address
Billing information, where applicable
Account login information
Order and purchase history
Products added to your cart or wishlist, where applicable
Information submitted through contact or customer support forms
Technical information such as IP address, browser type, device type, and website activity

We collect information that is reasonably necessary to operate our website, process orders, provide customer service, and improve our services.

2. How We Use Your Information

We may use your information to:

Create and manage your customer account
Process and confirm your orders
Deliver products to your provided address
Contact you regarding your order
Confirm delivery details
Provide customer support
Process payments
Manage returns, refunds, exchanges, or complaints
Maintain order and transaction records
Improve our website, products, and customer experience
Prevent fraud, misuse, and unauthorized activities
Analyze website performance
Send promotional communications where permitted
Comply with applicable laws and legal requirements

3. Customer Accounts

Customers may create an account on the Varexon website.

When you create an account, we may collect information such as your name, email address, phone number, delivery address, and account-related information.

Your account may allow you to:

View your order history
Manage your personal information
Save delivery details
Manage account preferences
Complete future purchases more conveniently

You are responsible for keeping your account login information confidential. Please contact us if you believe your account has been accessed without authorization.

4. Payment Information

Varexon currently accepts the following payment methods:

Cash on Delivery (COD)
bKash
Nagad
Rocket

Payments made through bKash, Nagad, Rocket, or other applicable payment services may be processed through the relevant payment provider.

Varexon does not intentionally store sensitive payment credentials such as your complete card number, PIN, password, OTP, or mobile financial service PIN on our website.

Varexon personnel will never ask you to provide your payment PIN, password, or OTP.

Third-party payment providers may have their own privacy policies and security practices.

5. Delivery Information

Varexon provides home delivery across Bangladesh.

To fulfill and deliver your order, we may share necessary information such as your:

Name
Mobile phone number
Delivery address
Order details

with the relevant courier or delivery service provider.

This information is shared only to the extent reasonably necessary to complete your delivery and provide related services.

6. Cookies

Varexon may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may be used to:

Keep products in your shopping cart
Remember certain website preferences
Maintain website functionality
Understand how visitors interact with our website
Improve website performance

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

7. Analytics and Advertising

Varexon may introduce third-party analytics and advertising technologies in the future, including services such as Meta Pixel, Google Analytics, Google Tag Manager, and other analytics or advertising technologies.

These technologies may help us:

Understand website activity
Measure advertising performance
Improve our marketing
Understand product interest and customer behavior
Provide more relevant advertisements

If these technologies are implemented, they may collect information such as website interactions, pages viewed, product interactions, device information, and other usage information in accordance with applicable third-party policies.

This Privacy Policy may be updated when such technologies are introduced.

8. How We Share Your Information

Varexon does not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, including:

Courier and delivery service providers
Payment service providers
Website hosting and technical service providers
Analytics and advertising service providers, when applicable
Customer support and communication service providers
Government authorities or legal entities when required by applicable law

We aim to share only the information reasonably necessary for the relevant purpose.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

Customers are also responsible for keeping their account credentials and other confidential information secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

Complete and manage orders
Maintain customer accounts
Provide customer support
Process returns, refunds, or disputes
Maintain transaction and business records
Prevent fraud and misuse
Meet legal, accounting, or regulatory requirements

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it where appropriate.

11. Third-Party Services and Links

The Varexon website may contain links to or use third-party services, including payment providers, courier services, social media platforms, advertising platforms, analytics services, and other external services.

Third parties may have their own privacy policies and terms of service.

Varexon is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of relevant third parties when using their services.

12. Children’s Privacy

Varexon does not knowingly collect personal information from children for purposes that are inappropriate under applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

13. Your Privacy Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request information about the personal data we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Ask how your information is being used
Withdraw consent where applicable

To make a privacy-related request, please contact us using the information provided below.

14. Changes to This Privacy Policy

Varexon may update this Privacy Policy from time to time to reflect changes to our website, business operations, payment methods, delivery services, analytics tools, advertising technologies, or applicable legal requirements.

When we make changes, the updated version will be published on this page with a revised Last Updated date.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Varexon handles your personal information, please contact us.

Varexon
Website: varexon.com.bd
Email: hello@varexon.com.bd
Phone: +8801823262233
Address: Dokkhin Chhatni, Natore, Bangladesh

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.